Currently, technology is so connected to our routines that we often don't even notice the size of its impact on our lives. From the moment we wake up, to our work environment, technology is present, transforming the way we carry out various tasks . Within the corporate environment, these tools have been bringing solutions to increase productivity , facilitate routine and ensure business growth. For this reason, IT governance becomes an extremely valuable process for organizations.
IT governance consists of a sector belonging to information technology that seeks to optimize processes and ensure that technological resources are used efficiently and assertively . To help you better understand how this process works, continue reading this article!
Understand what IT governance is
Created by researchers Loh and Venkatraman, the term IT Governance seeks to describe the methods and strategies used to increase productivity and bring greater training to the services and activities carried out by this sector. Governance seeks to improve available technologies and contribute to business growth.
Using a set of strategies, methods, rules and responsibilities, IT Governance allows you to control resources and provide a and assertive decision-making process This makes it possible to check whether everything is working in accordance with the organization's goals and objectives.
For this to be possible, it is necessary to have an experienced professional who can develop efficient goals and strategies , and who also knows how the applications and technological tools used by the business work. This professional must:
- Monitor applications;
- Establish goals and strategies to optimize activities;
- Develop policies and rules for processes;
- Manage sector risks;
- Between others.
For the company to achieve all its objectives, all its technological resources and tools must be 100% available and functional. In addition to adding more value to the organization, having more effective technology can improve the organizational climate and bring even more ease to the routine of its employees.
Discover in the video below the connection between IT Governance and risk management in the company.
Practical examples of IT governance
To better understand the role of IT governance, we can use an example:
Consider an IT sector where demands are disorganized and the team cannot establish a fluid process to ensure that needs are met in accordance with the organization's priorities. With IT governance, it is possible to implement a transparent process that prioritizes demands , bringing more fluidity to processes.
To achieve this, the person responsible for IT Governance can create an efficient policy that ensures that all processes work in the best possible way, favoring a good flow of tasks. Once created, this policy must be known to everyone involved, so that it is followed and respected in all stages and processes.
Is IT governance only for large companies?
The main objective of IT Governance is to promote transparency and security in the processes and resources used by the technology sector . Therefore, this strategy can be implemented by any company that needs to optimize its IT sector.
The implementation of IT governance can bring several benefits and advantages to a business, such as:
- Prevents the confidential information and data , preventing not only punishments (due to the rules imposed by the General Data Protection Law ), but also protecting the company's image in the market;
- Enables the automation of various processes and protocols, making the routine more practical and functional;
- Increases the effectiveness of available tools and resources , as well as their respective use, ensuring that all applications, systems and software used deliver their full capacity and functionalities;
- Optimizes all IT management processes, enabling the company to guarantee a competitive advantage in the market;
- It allows managers to anticipate failures, problems and possible risks , even before they represent any real danger to the organization.
How is IT Governance carried out?
To guarantee all the benefits that IT Governance can provide, managers use tools called frameworks. These resources bring together best practices to optimize the resources used, in order to integrate the IT sector with all company processes. These structures are fundamental to ensuring greater control and a more fluid and intelligent decision-making process.
See now some tools considered essential for the IT Governance implementation process:
COBIT
Control Objectives for Information and Related Technologies – COBIT , is one of the most used IT Governance frameworks around the world. To ensure that processes are optimized, COBIT seeks to demonstrate everything that needs to be done to transform management protocols within the company . This way, the organization will be able to align all its commercial objectives with IT plans, adding more value and control.
ITIL
Information Technology Infrastructure Library – ITIL , is a framework known worldwide and consists of a library that brings together the best management practices for IT. Extremely comprehensive, this tool aims to ensure efficient process management and bring more quality to the customer experience .
ITIL allows infrastructure to be managed in a more flexible and functional way, ensuring intelligent management of all stages.
ITSM
GSTI is the acronym for IT Service Management, and is a tool that helps in incorporating values and interaction between sectors of a company. Through it, it is possible to establish collaboration protocols that guide the company towards growth.
This tool has 3 main pillars:
- People;
- Law Suit;
- Tools.
ITSM allows the company to implement a high-performance infrastructure, adding more competitiveness and quality.
SCRUM
This tool is widely used in projects with multiple tasks to ensure more organization and efficiency for activities. This very popular technique is based on Sprints, which consist of strategic meetings held periodically, aimed at organizing the project.
Each of these meetings has its own objectives and goals, which individually contribute to the success of the project as a whole. These objectives are determined before each Sprint , with deadlines, prediction and control of results, and can be measured according to specific KPIs.
IT governance is essential
As we have seen, IT governance is a fundamental process for businesses that seek more efficiency and control in their processes. Poor IT governance can cause a lot of damage to a company, and bringing greater integration between sectors is essential to guarantee a better positioning in the market.
Good IT governance is essential to bring better results and add more value to the business.
