Do you know the relationship between IT Managed Services and small and medium-sized businesses (SMEs)? It is difficult to imagine a scenario where digital transformation has not caused at least one significant change. Today's business models ended up transforming drastically due to the technologies that were implemented . What was once only intended for large companies and mega organizations is now also a concern for smaller companies.
This is because, to ensure that the company's entire dynamics are functional, it is necessary to have an IT infrastructure that meets all the demands of this business. This includes MSPs, also known as IT Managed Services or Managed Service Providers.
MSPs represent a management model to ensure that companies are able to meet the demands of the modern market.
To learn more about how Managed IT Services (MSP) are useful in companies' daily lives, check out this full article.
Managed IT Services or MSP: what are they?
Managed IT Services ( MSP) refers to a process of outsourcing IT assignments, designed to ensure that IT infrastructure, systems and management can function at their best.
In a loose translation, the acronym MSP (Managed Service Provider) means Managed Service Provider or Managed IT Services (MSP). In other words, companies providing IT services and solutions with a focus on risk prevention .
Unlike the standard strategy, in which the IT team is only used to resolve problems, through IT Managed Services there is constant monitoring. This way, the MSP can avoid problems and combat unavailability caused by technical problems and security flaws in advance , even before the problem occurs.
That said, it can be highlighted that one of the main objectives of Managed IT Services (MSP) is to guarantee the total availability of the resources and tools used by the company , contributing to its profitability and growth. This way, the available workforce can focus on tasks that are more relevant to the strategy of small and medium-sized companies (SMEs).
Thanks to the advantages provided by MSP, the resource ends up helping small and medium-sized companies (SMEs) to focus on what is really important for business continuity and eliminating the worry about IT-related activities.
Difference between MSP and BreakFix
Although it is an outsourcing service, Managed IT Services (MSP) are different from the traditional type of outsourcing or BreakFix . In this model, at least one professional is hired through an outsourced company , and the visits and demands of this professional are the responsibility of the client. This means that, through outsourcing, the company still needs to dedicate daily attention to getting the work done.
In the case of Managed IT Services (MSP), this management takes place on a shared basis. The contracted company will manage the implementation and support processes, ensuring an increasingly functional IT environment. This way, the company can dedicate its workforce and working hours to essential activities for the business.
Due to their benefits, Managed IT Services have been increasingly used by companies. This strategy ensures that the IT sector goes through processes of improvement and implementation of increasingly functional solutions for the daily lives of SMEs.
Benefits of Managed IT Services
The dynamics of hiring Managed IT Services are much simpler than you might think. Once the service provider company (MSP) has been hired, the IT sector undergoes a complete analysis and a plan of measures aimed at optimizing solutions is established.
Based on this analysis, professionals from the contracted company are able to establish strategies and find possible areas for improvement in this sector, through more efficient and intelligent processes.
MSPs offer full support for SMBs
These professionals can also monitor systems and provide specialized and complete support for the company. Thanks to these benefits, managers do not need to worry about the IT sector and can dedicate themselves exclusively to essential tasks related to business continuity.
There are several IT services that can be managed through MSPs , such as:
- System monitoring;
- Specialized technical support;
- Management of company servers;
- Implementation of security solutions;
- Process optimization.
With the advancement of technology in the market, the IT sector has played a fundamental role for companies. Technology services are directly related to the continuity of activities and the success of the strategies implemented by a business.
Developing and implementing an IT sector within a company involves many hours of work, constant monitoring, and a substantial investment. Since there is no point in buying all the equipment necessary for this, if there are no highly trained professionals who are in a process of constant improvement.
Through Managed IT Services (MSP), companies have access to a complete and quality infrastructure, without causing a large financial impact on the organization. For this reason, small and medium-sized companies (SMEs) are able to benefit in several ways from hiring MSP.
The main security and productivity challenges faced by SMEs
Large companies are able to implement high-level solutions and tools to increase internet security . In addition to hiring the best professionals on the market to make up your team.
Small and medium-sized companies ( SMEs) end up being vulnerable and suffering from the impacts that cyber threats can cause, due to limited budgets, including for data security.
The main challenge faced by SMEs is the investment factor. While larger companies are able to provide a robust budget for security strategies , smaller companies end up neglecting security due to the costs that this process can involve.
The good news is that with Managed IT Services or Service Providers (MSP) it is possible to outsource IT assignments, ensuring the infrastructure, system and management of this sector in an optimized way in small and medium-sized companies.
In this way, MSPs (Managed Service Providers) act preventively through various solutions. For example, specialized technical support, management of the company's servers, security implementation and process optimization for small and medium-sized companies (SMEs).
