You or your company has contracted a “super fast” internet, with enough speed to do all your work or even for your entire team to work normally, but when trying to send an email with an attachment, access a website with urgently or even trying to download a document from the network, the internet doesn't respond quickly and leaves you waiting?
This indicates that the internet connection is slow or your network speed consumption is at its limit!
We know the impact that an internet connection has on the performance of activities in the workplace. Especially when your company invests in a quality connection and is unable to take advantage of these benefits, on the contrary, the functioning of the network becomes a problem and limits the execution of activities by the team.
Low internet performance is very common in companies and this problem can occur for several reasons, the two main ones being:
- The operator/provider is not delivering the contracted speed;
- There is an excess consumption of traffic by users downloading files, accessing videos and radios, social networks , entertainment sites, games, malware infections, among others.
Therefore, checking and monitoring whether the operator is delivering the contracted connection speed is the first measure to be taken. To do this, you can use services that test and evaluate the speed of your internet connection.
Below we list five services that allow you to check the internet download and upload speed that the operator is delivering:
1 – Fast.com
Fast.com is one of the most used by those who want to test their download speed quickly and practically. Created by Netflix, just access the page and your internet will automatically be evaluated and the result will quickly be displayed on the screen.
2 – Speedtest.net
Created by the company Ookla, Speedtest.net is the world leader in broadband testing. It is the best known and most used service worldwide for monitoring internet speed. With an interface full of animated effects, Speedtest.net provides results for download, upload, ping speed and the name of the operator that provides the internet. The service is available on the web and also in apps for IOS and Android .
3 – Simet
With the Internet Traffic Measurement System (SIMET) from the Ponto BR Information and Coordination Center (NIC.br), it is possible to compare the quality of the connection by operator and the quality of Internet access by region. IOS and Android platforms and on the web by installing a plugin in your browser.
4 – brasilbandalarga.com.br
You can also use brasilbandalarga.com.br from the Quality Assurance Entity, which was created in response to a resolution by Anatel, as part of the process of measuring quality indicators for telecommunications networks that support access to the internet via fixed Broadband. and mobile in Brazil.
5 – Speedcheck
Speedcheck is another option for testing internet speed. The German company has many years of experience in the quality and internet optimization market. In addition to the speed test, on the Speedcheck the company provides a complete guide for identifying problems on the internet and very practical tips for improving your connection.
When carrying out the test on your network, be it a company or home, we recommend using at least two of the tools mentioned. To compare and validate the results presented, as it is important that they are equivalent. If the results are not similar, it is recommended to perform the tests again or use other options among the tools listed.
My internet provided by the provider is slow. What to do?
If the reason for your slow internet is that the operator does not deliver the contracted speed, contact the operator informing them of the problem and asking for a solution. According to Brazilian law ( resolutions 574/2011 and 575/2011 ) providers are obliged to provide at least 20% of what you contracted , however this only applies in the case of technical problems, which means that the customer must enjoy the entire speed most of the time.
The internet speed is adequate. What to do?
If the internet connection provided by your provider is at the contracted speed, the slowness may be due to excessive consumption by users within your network. Unfortunately, it is common in corporate networks for a few users to consume practically all internet traffic, downloading files, watching videos, playing online games, among other forms of traffic consumption.
In this case, it becomes a little more complex to identify the problem and especially which users or online services are consuming a lot of traffic and compromising internet performance.
You will need to use a specialized tool or service, which allows you to analyze internet usage and generate personalized traffic consumption reports. Some network routers have related features and traffic monitoring.
An excellent solution for this is the Lumiun Box , as it is simply possible to identify how much traffic each device or user on your network is consuming, at what times and which sites and services are generating this traffic. Furthermore, the solution also allows you to implement content filters in navigation to prevent these users or services from consuming the internet excessively.
See below some examples of traffic consumption reports generated in Lumiun Box :
After identifying the equipment and users that are using your company's full internet speed, it is recommended to educate users on the importance of using the network responsibly. Emphasizing that it is a fundamental resource for corporate work and that the entire team depends on good internet performance to carry out their tasks.
Often, excessive traffic on some equipment may be generated by some type of virus, which, hiddenly and without the user realizing it, continually makes communication requests on the internet, which can even consume all the traffic. By monitoring, it is also possible to identify these infected machines, so that the problem can be isolated and resolved.
In conjunction with monitoring the use and consumption of traffic on the network, one option (strongly recommended) is to use tools to create limitations on network consumption. For example, defining that a certain user or group of users cannot consume more than 20% of your connection, with this you can guarantee that sectors with greater dependence on the internet have this resource guaranteed. Measures like this, together with efficient internet access management, can guarantee good internet performance and avoid wasting employees' time on websites and services outside the scope of work.
If you want to delve deeper into the topic, access the Internet Access Control Guide for Companies . In the material, you will find a step-by-step guide to better manage connections.
Finally, considering the increasing importance of the Internet in the daily work of companies and professionals and the negative impact that poor network performance can generate, it becomes almost essential to pay some attention to guarantee the adequate performance of all the benefits that the Internet offers. technology and connectivity can offer your company.
Until later!
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