With each passing year, businesses are becoming more and more complex. All sectors are undergoing rapid transformation to keep up with customer expectations, which change every day. Office workers are under constant pressure to work more productively. Managers are forced to maintain the team's focus to achieve continuous delivery of experiences that add value to the customer. All this, just to stay in the market and beat the competition.
In this article you will understand how companies are managing to outperform the competition, even during a period of transformation. Statistical numbers will be displayed that demonstrate employee productivity amidst so much distraction on the office internet. And finally, what tools can be used to avoid wasting team time and keep them engaged with the service and delivering value.
First, let’s understand what the work situation is like in 2020.
The job situation in 2020
To improve employee productivity, there is nothing better than asking employees and understanding their perceptions.
Each year, the company Workfront surveys thousands of office workers in various countries to understand how people do things, how they collaborate with organizations and how technology is being used to help with work. And in conclusion, it helps chart the course for new work management solutions and provides insight into how a manager can and should shape their employees to build a solid, agile and productive company.
Work is getting in the way of… work
Even in the midst of the launch of so much technology, a large amount of energy spent at work is being dedicated to low-value activities. According to survey responses, employees spend just 43% of their work week on jobs they were hired to do.
According to the employees themselves, the main reason for low dedication to their main role is the waste of time with useless meetings, which do not have a defined agenda with alignment strategies, work planning and communication about work status. Furthermore, the high number of emails, lack of prioritization of work and processes, complete the list of causes of low productivity problems.
On average, employees are interrupted 14 times a day by internet tools
Internet tools such as personal email, instant messengers (WhatsApp, Telegram) and social networks (Facebook, Instagram, TikTok) are the main culprits for interrupting employees' work. Based on responses from survey participants, workers are interrupted an average of 14 times per day .
Scientific study indicates that after an interruption, the employee can take more than 20 minutes to return to the original task . Therefore, many tools that the company uses to enable communication and collaboration can actually interfere with productivity. Furthermore, research reveals that people who work in a company with constant interruption have higher levels of stress and difficulty adapting to the environment.
Use the waste calculator to find out how much your team's time wasted online.
Infographic with survey numbers
To help understand the research results, we created an infographic that brings together relevant information about professional productivity on the internet. Download it for free by clicking on the image below.
Increased productivity with internet access control
As we can see, it seems that the high demand for applications on the internet, built with the intention of helping with communication and solving some problem in our daily lives, are often becoming villains against productivity.
Without any type of internet access control or policy , it is normal for employees to spend part of their time accessing personal email, social media profiles, YouTube videos, WhatsApp messages or researching topics of interest to them.
Therefore, controlling internet access in companies is a fundamental policy in team management , as it reduces wasted time with increased focus, in addition to avoiding various security problems with access to harmful websites or famous internet scams.
Let's understand the main benefits and advantages that internet access control provides to companies.
More productivity and quality in task delivery
Without wasting time on the internet, employees can perform more tasks during working hours, and at the same time manage to generate better results for the company. Its activities are carried out with greater concentration, which is essential for the quality of the final result.
It is important to emphasize the important role of the manager so that tasks are all aligned with the employee's main role. After all, there is no point in increasing productivity to deliver tasks that do not add value to the end customer.
Focus on company tasks
It is common to check your personal email and open your social media profile numerous times a day, this creates distraction and lack of focus while carrying out an activity. Remember the study mentioned above, where with each interruption it can take another 20 minutes for the employee to return to the original task.
With restrictions on internet use, it is possible to avoid these work interruptions and ensure that employees remain focused on company-related activities.
Security against harmful websites and internet scams
Security is fundamental when talking about internet access in corporate environments. The network is full of threats and security flaws, which can cause significant losses, such as data loss and the cost of repairing equipment and systems. According to CTIR-Gov, an organization linked to the Institutional Security Office (GSI), there were 19,150 records of cyber attack notifications last year. This means an increase of almost 4 thousand cases compared to 2018.
With a good internet access control service, it is possible to restrict access to harmful websites and block external access ports, which can install viruses and infect computers or the company network.
Internet available for work
Imagine your employees watching videos, listening to the radio, downloading large files and accessing social networks and various websites during work. These accesses that are unrelated to the company's activities certainly consume a large part of your network's traffic and, as a result, other more important tasks are compromised.
It is recommended to allow access to this type of content during certain periods reserved for relaxation and block the rest of the time. By blocking video, radio and other websites, all internet connections are available for the company's activities.
Monitoring and information about internet use
In addition to creating navigation rules for employees, it is essential to know what is being accessed. With a complete access control service, it is possible to obtain detailed reports on the websites accessed, by time, users or equipment . This information is important to verify the commitment and responsibility of employees and serve as justification for possible penalties.
Better performance of systems and computers
With better internet performance and without running programs on the computer to access videos, radio, social networks and various websites, systems and computers have more resources available and consequently performance improves and use becomes more stable and productive. Furthermore, security problems such as the installation of viruses can be avoided, which can slow down computers and even compromise the functioning of the network.
Lower equipment maintenance costs
With the network and internet access protected from threats, problems of slowness and computer failures are avoided, generally caused by the installation of viruses resulting from access to harmful websites. Problems of this type are frequent, as we receive countless spam messages every day with links to phishing , where all it takes is one click to infect and compromise your computer. These problems generate expenses for equipment maintenance and employee idleness, but can be avoided by controlling internet access.
Alternative for controlling internet access in companies
There are different solutions available on the market to manage and control internet access . However, the vast majority require high investment, involvement of specialized technical professionals and require constant maintenance, updates and frequent support. This makes these solutions expensive and often unfeasible, especially for small and medium-sized companies.
With the purpose of filling this gap in the market and offering an accessible and simplified solution to small and medium-sized companies, there is Lumiun . Lumiun is a Brazilian company, which has a cloud-based service and with a strong difference in the ease of implementation and management of the system.
See some of Lumiun’s main features and advantages:
- Fast and simplified installation and configuration without the need for technical knowledge
- No need to purchase new equipment or servers
- No need to worry about maintenance or software updates
- No cost for specialized professionals to implement or maintain the software
- Cloud management, accessible via the internet on any platform or device
- Support in Portuguese via phone, email and chat
In conjunction with ease of management, the service has features that allow complete management and control of internet access in companies.
With Lumiun it is possible to implement different internet access policies, for example, to block inappropriate content such as pornography or social networks, simply click the button for the desired category.
The rules can be flexible, depending on users, equipment and times. Furthermore, the system generates analytical reports on network usage, allowing the manager to make assertive decisions to optimize the company's security and productivity on the internet.
Main features of the solution
- Easy control of key applications
- Control with just one click Facebook, WhatsApp, Instagram, Globo.com, Alibaba, Americanas and 900 more applications. No need to add dozens of domains for effective control
- Blocking access to specific websites
- Complete and flexible management by groups of equipment and users
- Access control by categories and types of content
- Choose what each group of equipment can or cannot access through the website categories
- Real-time access report
- Know what's happening and apply access policies to increase productivity and security based on analytics
- Remove explicit content from Google, Bing and Youtube results
- With just one click you can determine the search rules in the main search engines
- Traffic monitoring by network equipment and users
- Reports with internet consumption by each device and user on your network
- Limiting traffic consumption by groups of equipment or users
- Improve your internet performance by limiting traffic per user
- Integrated management of multiple networks
- View and manage multiple networks from different branches on the same panel
- Business VPN to facilitate access for external users
- Lumiun's Business VPN is a solution that will bring external collaborators together, bringing everyone together on a single network, increasing security and productivity
How Lumiun works
Implementation is quick , simply connecting the Lumiun Box to the network, the service goes into operation and all management is done through the cloud control panel. The interface is simple and friendly, and can be used by any user, without the need for specialized technical knowledge in the technology area.
The service is sold in different plans (Professional, Corporate and Enterprise), to meet the different needs of managers and companies throughout Brazil.
If you are interested in finding out more about Lumiun or even scheduling a demonstration of the system, visit the website at www.lumiun.com and speak to an expert to understand how the service can help you.
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