Every day we see news of companies that suffer from cyber attacks and end up incurring huge losses. Since its emergence and popularization, the internet has been an environment that brings many facilities, but also offers risks. For this reason, more and more companies are looking for tools and resources that help keep their digital environment protected and avoid the cyber attacks that cause so many problems. One of these tools is the DNS firewall.
The DNS firewall is a valuable ally for your business processes, helping to maintain the confidentiality of information and preventing cyber attacks from causing problems. The more prepared your company is, the easier it will be to maintain the security of your data and the confidentiality of sensitive information.
When it comes to MSPs (IT service providers), the demand for security-oriented technologies is even greater. Since these companies deal directly with technology resources and tools, it is necessary to adopt efficient solutions that help deliver more confidence and peace of mind to consumers.
What is the relationship between the firewall and the DNS filter?
In order to understand how the DNS firewall , we first need to know the meaning of this acronym. In a simplified way, DNS is a system responsible for translating IP addresses into domain names, facilitating the location and access to pages on the internet.
Coming from the acronym Domain Name System , DNS is responsible for facilitating the use of tools on the internet. Without it, it would be necessary to memorize and type the IP address corresponding to a specific website to be able to access the page. This translation system allows us to type the website directly into the search bar, and it is translated based on its corresponding IP address.
Understand more about how this feature works:
Following this logic, we understand the DNS filter as a solution aimed at managing access rules in DNS queries performed by this system . The DNS filter helps manage the flow of information and data within home and corporate networks, preventing access to suspicious pages and malicious information traffic.
How important is the DNS firewall?
Through the DNS firewall, companies are able to implement more assertive monitoring of all traffic carried out on the business network. With increasingly dangerous threats available on the internet, it is necessary to implement more assertive solutions to ensure that all data traveling through the company's network remains confidential.
The loss of confidential data can represent a huge loss for companies. In addition to exposing confidential information from customers, suppliers and employees, this type of information leak can encourage the application of numerous other cyber scams.
Furthermore, the company's image can be seriously damaged in the market, causing its growth and competitive positioning to be negatively impacted. It is also important to mention the financial loss resulting from cyber scams. This is because after the General Data Protection Law , companies that do not correctly handle stored information are subject to substantial penalties and fines.
Why should MSPs offer a DNS firewall?
As we said previously, it is very important that MSPs (IT service providers) have technological resources focused on digital security that guarantee efficiency and quality. Access management and information protection are essential given the immense growth in cyber attacks that we are currently experiencing.
Here are seven key reasons why MSPs should offer a DNS firewall:
1. Controlling access to the company’s internet
We know that an internet access policy is essential to inform employees about the need to adopt a preventive stance in this digital environment. However, no matter how complete this policy is, it is impossible to control employees' digital behavior without a security tool.
Within IT service providers, the DNS firewall helps to increase the protection and control of activities carried out in the digital environment, delivering benefits such as:
- Increased productivity;
- Blocking harmful websites;
- Better internet quality;
- Monitoring digital behavior;
- Drop in incidents related to viruses and malicious software.
2. Increased internet security
As we mentioned above, cyber attacks are gaining more and more attention due to their effectiveness and the problems that are caused by this approach. This growth is so great that the cybercrime industry has emerged as one of the biggest revenue earners on the market , thanks to the scams applied and the losses that are caused daily.
Providing a safer internet is essential for companies that want to avoid this type of problem. The DNS firewall helps to increase security and prevent employees from accessing dangerous pages and traps for your business network.
3. Increased productivity
We know that to grow in the IT provider market, it is very important to increase your productivity and that of your customers. In addition to ensuring that everyone involved in the processes can deliver more with the resources that are already available. In addition to this, it is also necessary to avoid distractions that can take time and hinder the smooth running of activities.
Blocking certain resources and tools available on the internet will help your employees stay focused on what is really important to the company. Access to social networks , entertainment sites, gaming and betting platforms and pornographic content can be a real problem within organizations, and it is essential to block this access and prevent your employees from causing losses during working hours.
4. Compliance with LGPD
The General Data Protection Law is relatively recent legislation, in force since September 2020 . Its main objective is to establish protocols and rules to protect the freedom and privacy of consumers. In its legal text, this standard establishes foundations for the treatment and manipulation of personal information, whether from its customers, partners or employees.
Compliance with this legislation is essential so that MSPs can prevent the company from suffering from sanctions imposed by the regulatory agency. The DNS firewall as a security tool is an assertive and effective strategy for companies that wish to remain within the law, in addition to avoiding problems caused by cyber attacks.
|Check out how Lumiun can help you adapt to the LGPD by clicking here .
5. Add value to your services
Offering solutions such as DNS Firewall, as part of your MSP's services, represents a solid strategy to add value in the provision of IT services. This feature goes beyond simply increasing security, it provides detailed reports that tangibly demonstrate how your MSP is protecting and improving customer operations.
These reports additionally document the harmful websites blocked, highlighting the potential risks mitigated. They also illustrate how increased productivity is achieved through predictive website identification and blocking. By providing customers with a clear view of benefits, your MSP reinforces your position as a trusted IT partner that delivers real value, generating lasting trust and satisfaction.
Additionally, customization of lock screens , including HTTPS sites, is a feature that allows for precise adaptation to each customer's unique security policies . This flexibility and customization demonstrates that your MSP is willing to adjust to each company's individual needs, making it a good choice for those who value a security approach tailored to their specific needs. With a customizable DNS Firewall , your MSP offers a service that not only meets, but exceeds customer expectations, reinforcing your reputation as a high-value-added IT service provider.
6. Reduce support time
Implementing a DNS Firewall in your MSP services has the potential to strengthen security and significantly reduce your technical support burden . The ability to automatically detect and block cyber threats minimizes the need for human intervention, allowing your team to focus on critical, strategic tasks rather than troubleshooting recurring issues. This results in an improvement in the operational efficiency of your MSP , optimizing available resources and offering a satisfactory experience to customers.
Additionally, the proactive, predictive website blocking approach offered by DNS Firewall adds even more value. By anticipating and preventing potential threats, your MSP demonstrates a commitment to customer security and peace of mind . This not only saves time and resources on technical support, but also creates a more secure and reliable environment for customers' IT operations. By adopting this proactive protection approach, your MSP reinforces its position as a strategic partner that stays ahead of cyber threats, providing high-level security and effective security incident management.
7. Unified control
DNS Firewall is a powerful tool that offers your MSP unified control over internet access , essential for complying with security regulations such as LGPD. This means you can establish consistent, personalized access policies across your customers' networks, ensuring compliance with security guidelines. With the ability to centrally monitor and regulate internet traffic, your MSP stands out as a trusted partner to preserve data integrity and ensure legal compliance.
Unified internet access control simplifies security management, allowing all areas of the network to be protected against cyber threats, providing customers with peace of mind and consolidating your MSP's reputation.
Furthermore, with the ability to register multiple locations, identifying networks, devices or places that require control and protection, you can centralize all this control in a single panel in the cloud. This allows you to customize access policies, filter unauthorized sites and content, blocking, for example, access to social networks, entertainment sites, games and inappropriate content during working hours. This functionality promotes productivity by keeping employees focused on essential company tasks, reducing distractions and ensuring a safe and productive digital environment. With the simplified unified control offered by DNS Firewall, your MSP provides a complete solution for managing customers' IT infrastructure , maintaining internet access control in a single administration location in the cloud.
The Vital Role of MSPs in Security for Their Customers
As the digital landscape continues to evolve and cyber risks become increasingly complex, MSPs (IT service providers) play a crucial role in defending businesses against cyber threats . Integrating DNS Firewall into these companies' service offerings is not just an option, but a necessity.
The seven reasons highlighted throughout this article illustrate how DNS Firewalls not only protect customers' IT infrastructure, but also add value, efficiency and confidence to business operations. From controlling internet access to complying with regulations like LGPD, MSPs have the opportunity to stand out as strategic partners in their customers' digital security journey.
It's important to remember that cybersecurity has never been more crucial than it is today, and businesses trust MSPs to provide cutting-edge protection solutions. By incorporating DNS Firewall into their services, MSPs can meet this demand, protect their customers' digital assets, and solidify their role as IT service providers concerned about their customers' digital security.
Staying ahead of cyber threats, adding value to the provision of IT services and continuing to improve digital security is possible with DNS Firewall solutions. One of the ways to integrate the DNS firewall with your IT services is by participating in a Partner Program , such as Lumiun DNS .
